Building safer, smarter cities

May 19, 2021

Free virtual series to explore digital transformation

Resiliency is defined as the capacity to recover quickly from difficulties. It is the concept of “essential toughness” that is often partnered with the term “safe cities.” To that end, municipalities worldwide are investing in technological solutions aimed at increasing city resilience and future-proofing them against what’s to come.

While preparing for a better response to future events is an attractive proposition, research has also found that implementing smart technologies now can make an immediate impact on crime rates and city livability.  For example, a 2018 study published by the McKinsey Institute suggests assaults, robberies/burglaries, and auto thefts could be reduced by 30 to 40 percent through the implementation of new technologies.

Technology isn’t a quick fix for crime, but it plays a leading role in crime response and reduction strategies. According to IDC, three key drivers are influencing public safety technology trends around the world: digital transformation and reinvention, the future of digital trust, and digital intelligence.

Virtual collaboration

In an era of unprecedented change and disruption, how do public safety agencies overcome the burden of legacy technologies and pivot to digital transformation? Moreover, as demand for emergency services and the complexity of those services increases, how can cities and regions equip their police and emergency services with the support they need to build trust and keep citizens safe?

Government leaders, think tanks, academicians, and public safety leaders all struggle with those tough questions. And for its part, Hexagon is bringing some of those leaders together to try to address these tough questions and more in its HxGN LIVE Resiliency Series, a free online series that will launch this June.

“Technology brings new opportunities and new challenges,” says David Armstrong, vice president and general manager of Hexagon in Canada. “We’ve invited experts to present on a number of topics. For example, how do you turn data into a strategic asset for transparency and accountability?”

Armstrong notes that trust in public safety and law enforcement agencies has significantly waned in recent years. Recent violent incidents across North America have exacerbated frustrations among citizens and calls for transparency have moved into the legal realm in many cases. In April, Toronto’s city council voted to have an ombudsman oversee Toronto police to increase accountability.

Public safety organizations create a plethora of data that could be leveraged and communicated internally and externally to enhance transparency and accountability. However, transforming it into a strategic asset can be a challenge. Experts will address that challenge in the HxGN LIVE Resiliency Series.

Other areas of focus will include:

  • How to overcome hurdles to real collaboration across city services.
  • Protecting the safety and well-being of frontline employees.
  • The role of IT transformation in organizational and cultural transformation.
  • Improving performance from citizen contact through incident resolution.

Register now for the HxGN LIVE Resiliency Series, running June 8, 10, 15, and 17. It isn’t just another webinar; it’s informative sessions, panel discussions, and one-on-one interviews in an interactive environment across multiple time zones around the world. Log in on the days and for the sessions you want. Watch, participate, and take away ideas you can use.

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